Vice President and US Business Services Leader - Mindjet, Inc.
Leveraging crowdsourcing, game mechanics and big data analytics, Mindjet’s is helping the world’s leading brands invent disruptive products, generate new revenue streams, build an innovation culture, reduce costs and significantly improve employee and customer engagement. The world’s leading brands including major Retail, Healthcare, Financial, Technology, Government, Insurance, Utilities and Pharmaceutical companies use Mindjet products. My role as Vice President and US Business Services Leader focuses on leading a team of elite innovation professionals to develop and drive corporate innovation programs and initiatives, focused on impact to value and growth. We aim to ensure that collaborative innovation efforts using the SpigitEngage Platform are value driven to generate revenue; create cost savings, enhance your customer experience, and increase brand loyalty. I have been fortunate enough to work with many Fortune 500 companies in driving their innovation programs and initiatives, including global brands like Amway, Pfizer, Intel, MetLife, JP Morgan Chase, Warner Brothers, DuPont, and QVC to name a few.
My background includes working for various professional services firms in the areas of change management, innovation management, business process improvement, and enterprise risk management. Most notably at PricewaterhouseCoopers (PwC), I was part of a start-up team – focused on innovation – whose mission was to create opportunities to get employees to think differently and change the way they worked at the firm.
As such, under the direction of an executive governance team and a visionary Chief Innovation Officer, we founded an Innovation Organization within the Firm. It was a small, agile team of three – focused on various aspects of innovation. In my role under the Innovation Office, I was tasked to lead and start up our collaborative innovation program. This was focused on engaging employees to give them a voice and share valuable ideas with the leaders across the Firm. As a result, we experienced some tremendous successes as we developed, scaled and matured our program to include all US based employees, but we also were able to influence the global firm – over 160K strong.I have seen first hand the power of collaborative innovation to create a culture that is focused on identifying opportunities and problem solving – giving them the opportunity to make significant contributions to their organization – not just in their day-to-day role. These passionate folks exist everywhere. As such, I continue to follow my passion to help other companies realize those same successes.
I present regularly and facilitate executive sessions on topics specific to innovation management and social capabilities.
Michele is an experienced leader in change management and innovation, focusing on impacting corporate performance and profitability through the creation of value generating innovation programs. She is responsible for helping global organizations develop and scale their innovation programs by focusing on enabling the right strategy, process, and technology to power innovation and value creation. With diverse knowledge and expertise, Michele has over 10 years of experience in innovation management, strategy and operations, change management, and business process improvement. Currently, Michele is working with global organizations in the industries of Entertainment, Media & Communications, Consumer & Retail, Financial Services, Higher Education, Energy, and Industrial Products to maximize their innovation capabilities and develop robust innovation programs. She has worked with companies such as JP Morgan Chase, Intel, MetLife, DuPont, Warner Brothers, Bridgepoint Education, and many others.
Prior to joining Spigit, Michele’s reported to the Chief Innovation Officer of PricewaterhouseCoopers (PwC) LLP, leading areas specific to innovation management and implementation for the world’s largest providers of assurance, tax, and business consulting services. Michele was one of the founding members of PwC’s US Innovation Office back in 2007 and her responsibilities focused on developing and executing an enterprise strategy for social innovation and idea sharing.During her tenure with PwC’s Innovation Office, Michele led all idea management activities including overseeing the strategy and execution of the first idea management tool, PwC iPlace. Her team was responsible for collaborating with leadership and their teams to evaluate, evolve, and implement ideas with the potential to generate business value, increase revenues, and drive cost savings. She also consulted with Fortune 500 companies across multiple industries on innovation management and change management activities.
While at the firm, Michele was the resident expert on innovation challenges. She worked with leadership to launch innovation challenges and focused campaigns to generate new ideas and opportunities for PwC U.S. During her tenure, her team successfully ran numerous innovation challenges across the entire organization, ranging from small pilots to large-scale engagements. In October 2011, her former team was featured in Fortune Magazine, showcasing the Firm’s first company-wide innovation competition, PowerPitch. She also consulted with many clients and organizations on the diverse portfolio of innovation initiatives while at PwC.
Prior to her work in the U.S. Innovation Office, Michele was part of PwC’s Advisory Consulting practice where she consulted on business process improvement, change management, internal auditing and enterprise risk management. She has worked in a variety of sectors and industries, most notably Entertainment & Media, Technology, and Telecommunications. Before PwC, she was a consultant with BearingPoint, Inc. in the Federal Government and Defense practice (U.S. Department of Defense).
She has a Bachelor of Science from Penn State University in Operations and Information Systems Management.